There were several incidents that their produce price label does not match what rings up at the check out register. They did correct the mistakes if customers spotted it but two female cashiers (in their 50's) have attitude problems and often made the customers feel bad that he/she held up the line.
Lots of great vegan/healthy options, and surprisingly reasonably priced too. Staff has always been super friendly and helpful too.
I rarely provide feedback unless it's either exceptionally good or surprisingly bad. Unfortunately, this is an really unpleasant experience. I have been shopping at the Basking Ridge store (off NJ Highway 78 exit 33) at least twice a week since the store opened years ago.
I am writing this review to call for the management's attention on their staff training and an accurate price synchronization and validation system given there are 4 stores in NJ.
The staffs at the juicebar are always friendly and helpful. In general, it is a nice neighborhood convenient health food store.
An amazing little place. All organic, tons of vegan options, very good produce, great sales, easy to navigate, smoothies, protein shakes, this place has a little bit of everything. Worth a trip if you don't live in the area.
Again, I am seeing the two more senior female cashier staffs not only not acknowledging the system errors but putting the blame to the customers
Obsessed with this small business!! Fresh organic food. They have a deli that makes wraps / smoothies/ juices . Personal favorite is the vegan BLT with a collard green wrap. You can't go wrong going here. From the little snacks to the actual groceries . This small place has anything you could need.
After she checked with the produce dept, she came back and tell me she will give it to me for $4.99 and then asked if I flipped the other price tag. I could not believe what I heard and I told her it's a bad and wrong question. This is perhaps the most unreasonable and insulting question that one could experience while buying a head of cauliflower!!!!! PLEASE REVIEW YOUR STORE VIDEO AND FIND OUT 1)WHY THERE ARE TWO PILES OF CAULIFLOWER, 2)WHO LEFT ONE PILE WITH PRICE, AND THE OTHER PILE BLANK
Today, I stopped by and picked up a head of organic Cauliflower priced at $4.99, but it rang up as $8.99. The cashier (a female cashier in her 50's with dark long hair) went back to check after I shown her the price tag in the produce section. At the same time she pointed out there is another pile of cauliflower at the end of the produce section with price tag flipped over to blank.
Newly moved to the area and visited the store twice. Such a great healthy food variety the store it has and all employees are nice except this very rude women probably in her late 50's that has serious attitude issues. I would request the owner to tell her to be gentle with people. I don't think i will be visiting this place again just because of her.
Dean S Natural Food Market is a US Grocery Or Supermarket based in Bernards, New Jersey. Dean S Natural Food Market is located at 25 Mountainview Blvd, Basking Ridge, NJ 07920, USA.
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